Terms & Conditions.
Last updated · 22nd July 2026
These terms are in two parts. The first applies to the Lyrical Ballads Tour. The second applies to our retreats, workshops and other experiences. Choose the one that applies to your booking or enquiry.
Lyrical Ballads Tour Booking Terms.
Applies to bookings of the three-day guided walking weekend in the Lake District.
Who we are.
These terms govern your booking of, and participation in, the Lyrical Ballads Tour ("the Tour"), operated by 22 Works Ltd, trading as Society of Poets ("we", "us", "our"), a company registered in England and Wales under company number 15916648, registered office 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE. Contact: hello@societyofpoets.co.uk.
The Tour is a three-day guided walking weekend in the Lake District (Saturday to Monday). By booking, you confirm you have read, understood and agree to these terms on behalf of yourself and every guest in your booking.
Booking and payment.
2.1 The price of the Tour is £425 per person.
2.2 Payment is in two parts: a 50% deposit at the time of booking, which is non-refundable, and the remaining 50% balance collected automatically 14 days before the first day, using the payment method you provide at booking. We will remind you before the balance is taken. By booking, you authorise this second charge.
2.3 Bookings are confirmed only once we have received your deposit and sent written confirmation.
2.4 If the balance payment fails, we will contact you to arrange payment. If the balance remains unpaid 10 days before the first day, we may treat the booking as cancelled by you (clause A.4).
2.5 Payments are processed securely by Stripe. We do not store your card details.
What is included, and what is not.
3.1 The Tour price includes:
- The three-day guided programme, led by our guide.
- Guided fell walks on routes associated with the poets.
- Guided writing activities and group sessions.
- Entrance tickets, where applicable, to a number of sites visited as part of the programme.
- A bespoke welcome pack for each guest.
- Warming drinks and thoughtful snacks along the way.
- Access to a small number of partner venues at an exclusive discounted rate.
3.2 The Tour price does not include: accommodation (guests arrange and pay for their own), meals and refreshments beyond the beverages and snacks noted above, travel to and from the Lake District and between locations, personal expenses, appropriate clothing and equipment, or travel and personal insurance.
3.3 The specific locations visited form part of the experience and are not published in advance.
If you cancel or change your booking.
4.1 To cancel, notify us in writing at hello@societyofpoets.co.uk as soon as possible. The 50% deposit is non-refundable in all cases.
- Before the balance is due (more than 14 days before the first day): you lose only the non-refundable deposit; the balance has not been taken, so nothing further is owed or charged.
- Within 14 days of the first day (on or after the balance becomes payable): the full price is non-refundable, as your place is reserved and costs have been committed on your behalf.
4.2 Transfers and substitutions. With reasonable notice, and subject to availability, you may transfer your place to another person or move to another date. Any administration fee will be confirmed at the time of the transfer request.
4.3 We strongly recommend you take out travel insurance covering cancellation, so you are protected if you cannot attend for reasons outside our control.
If we cancel or change the Tour.
5.1 The Tour runs with small groups. If we do not reach the minimum number of guests, or if circumstances beyond our reasonable control (including weather or safety) make it unsafe or impossible to run, we may cancel or reschedule.
5.2 If we cancel, you may choose a full refund of all monies paid, or a transfer to another date. This is the limit of our liability for a cancellation by us.
5.3 We may make reasonable changes to the programme, routes, walks or sites, for example for weather, ground conditions, safety or availability, without reducing the essential character of the Tour. The guide's decisions on the day, particularly on safety, are final.
Physical demands and your fitness to take part.
6.1 The Tour involves walking on fells and open countryside over natural, uneven, and at times steep, wet, slippery or exposed terrain, in variable and potentially severe weather. It is physically demanding and takes place in a remote outdoor environment where help may not be quickly available.
6.2 You are responsible for satisfying yourself that you are in suitable health and physical condition to take part safely. By booking you confirm that you, and each guest in your booking, are reasonably fit to undertake guided hill walking of this nature.
6.3 You must tell us at the time of booking of any medical condition, injury, disability, allergy, dietary requirement or other need that may affect participation or safety. We will try to accommodate reasonable needs but some aspects of the Tour may not be suitable for everyone, and we may, acting reasonably, decline participation in a particular activity on safety grounds.
6.4 You must bring and use appropriate footwear, clothing and equipment for hill walking in changeable weather. The guide may prevent a guest from joining a walk if, in their reasonable judgement, the guest is inadequately equipped or unfit to proceed safely, without refund.
Assumption of inherent risk.
7.1 You understand and accept that outdoor and hill-walking activities carry inherent risks that cannot be eliminated even when reasonable care is taken. These include, without limitation: slips, trips and falls; uneven, unstable or slippery ground; changing and severe weather; cold, heat and exposure; water, rivers and steep or exposed ground; remoteness and delayed access to assistance; and the acts or omissions of other participants.
7.2 By taking part, you voluntarily accept these inherent risks so far as they arise despite us having taken reasonable care. You agree to follow the guide's reasonable instructions at all times, to stay with the group unless agreed otherwise, and to act sensibly for your own safety and that of others.
7.3 You are responsible for your personal belongings and for any loss or damage to them, and for your own actions where you depart from the guided programme or the guide's reasonable instructions.
7.4 Nothing in this section or these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded. This section is about the ordinary inherent risks of the outdoors, not a waiver of our duty to take reasonable care of you.
Insurance.
8.1 We hold public liability insurance in respect of our activities. Details of the insurer and policy are available on request, and can also be shared with you in person at the start of your time with us.
8.2 We strongly recommend that you hold your own personal travel and accident insurance covering hill walking, cancellation, and medical or repatriation costs, as our insurance does not cover your personal losses, belongings, or inability to attend.
Liability.
9.1 Subject to clause 7.4, we are not liable for loss or damage that is not a foreseeable result of our breach, or that arises from circumstances outside our reasonable control (clause A.10), or from your own failure to follow reasonable safety instructions, or from the inherent risks you accept under clause 7.
9.2 Subject to clause 7.4, our total liability to you arising out of or in connection with a booking, in contract, tort (including negligence) or otherwise, is limited to the total price you paid for that booking, except to the extent a higher liability cannot lawfully be limited.
9.3 We are not responsible for services provided by third parties with whom you contract directly (accommodation, restaurants, transport, site operators).
Events outside our control (force majeure).
We are not liable for failure or delay caused by events beyond our reasonable control, including severe weather, flood, fire, landslip, illness or epidemic, transport disruption, or acts of government. Where such an event affects the Tour, clause A.5 applies.
Health, safety and emergencies.
11.1 You agree to disclose relevant medical information (clause 6.3) and to inform the guide promptly of any injury, illness or difficulty during the Tour.
11.2 You consent to us arranging or seeking emergency medical assistance on your behalf if you are unable to do so and the guide reasonably believes it necessary. You are responsible for any resulting medical or rescue costs, which is why personal insurance is strongly recommended.
Data protection.
We handle your personal data in accordance with our Privacy Policy, and in compliance with UK GDPR and the Data Protection Act 2018.
Complaints.
Please tell the guide at the time so we can try to put things right, and contact us afterwards at hello@societyofpoets.co.uk. We aim to respond within 28 days.
Governing law.
These terms are governed by the law of England and Wales, subject to the non-exclusive jurisdiction of its courts. This does not affect your statutory rights as a consumer.
Retreats, Workshops & Other Experiences.
Applies to enquiry-based experiences other than the Lyrical Ballads Tour.
Who we are.
These terms govern our retreats, writing workshops, reflection days, story circles, listening work for organisations, and other experiences other than the Lyrical Ballads Tour (which has its own terms above). They are provided by 22 Works Ltd, trading as Society of Poets ("we", "us", "our"), a company registered in England and Wales under company number 15916648, registered office 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE. Contact: hello@societyofpoets.co.uk.
How these are booked.
2.1 Our retreats, workshops and organisational work are arranged by enquiry. Details, dates, scope and price are agreed with you (or your organisation) in writing before anything is confirmed.
2.2 A booking is confirmed only once we have agreed the details in writing and received any deposit or payment we have specified. The specific payment terms, deposit, and cancellation terms for each experience will be set out in that written agreement or quotation, and take precedence over these general terms where they differ.
2.3 For organisational engagements, the commissioning organisation is responsible for payment and for the arrangements of its own attendees.
Prices and payment.
3.1 Prices are as quoted in writing for each experience. Unless stated otherwise, quotes are valid for 28 days.
3.2 Payment terms (including any deposit and the balance due date) are those set out in your written agreement or quotation. Invoices are payable within 28 days unless agreed otherwise.
What is included.
What each experience includes is set out in its written description or quotation. Unless stated, prices do not include travel, accommodation, meals, or personal insurance.
Changes and cancellation.
5.1 To cancel or change a booking, contact us in writing as soon as possible. The cancellation terms for each experience are those set out in your written agreement or quotation; where none are specified, the following apply:
- More than 8 weeks before: the deposit is non-refundable.
- 8 weeks or fewer before: 50% of the fee is payable.
5.2 If we have to change or cancel an experience (including for insufficient numbers or circumstances beyond our reasonable control), you may choose a full refund of monies paid for it, or a transfer to an alternative, as agreed.
5.3 We may make reasonable changes to content, venue, facilitator or format without reducing the essential character of the experience.
Your participation and safety.
6.1 You are responsible for ensuring you are able to take part in the activities involved, and for telling us of any medical condition, accessibility need, or dietary requirement in advance.
6.2 You agree to follow reasonable safety instructions given by us or a venue. Where an experience involves any physical or outdoor element, additional activity-specific terms may apply and will be provided to you.
6.3 Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.
Liability.
7.1 Subject to clause 6.3, we are not liable for loss that is not a foreseeable result of our breach, or that arises from circumstances outside our reasonable control, or from your own failure to follow reasonable instructions.
7.2 Subject to clause 6.3, our total liability arising out of or in connection with a booking is limited to the total amount paid for that booking.
7.3 We are not responsible for services provided by third parties (venues, accommodation, caterers, transport) with whom you contract directly.
Events outside our control (force majeure).
We are not liable for failure or delay caused by events beyond our reasonable control. Where such an event affects an experience, clause B.5 applies.
Data protection.
We handle your personal data in accordance with our Privacy Policy, in compliance with UK GDPR and the Data Protection Act 2018.
Complaints.
Please contact us at hello@societyofpoets.co.uk. We aim to respond within 28 days.
Governing law.
These terms are governed by the law of England and Wales, subject to the non-exclusive jurisdiction of its courts. This does not affect your statutory rights as a consumer.